How Long Does the Process Take?
Each salon brand's creation timing will vary depending on the selected package, and salon owner diligence in responsiveness, decision making, and in the case of custom or premium packages, label creation and design. A quick decision maker could receive products in 3-4 weeks. A slower decision maker or more involved design process could take closer to 7-8 weeks.
Once labels have printed and receieved, a salon can expect to receive products in 5-7 business days. This includes filling and labeling bottles and shipping time.
Are Your Products "Free From"?
At TUYO, we take pride in ensuring that all of our products are manufactured to the highest standards of quality and safety. Our rigorous production process goes beyond most international industry standards, guaranteeing that each product meets stringent criteria for performance, purity, and effectiveness. We use only the best ingredients, carefully selected for their benefits to both hair and scalp health.
In line with current industry trends and customer expectations, all TUYO products are free from harmful and unnecessary additives. This includes being:
100% Vegan
Sulfate-Free
Paraben-Free
Silicone-Free
Phthalate-Free
Cruelty-Free
Free from Artificial Dyes
Free from Mineral Oils
Are Your Products Natural and/or Organic?
At TUYO, we believe in transparency and high-quality formulations. While many of our ingredients are naturally derived, we also use safe, scientifically backed synthetic ingredients to ensure optimal performance, stability, and safety. However, we are not an organic brand.
The natural vs. organic conversation can be nuanced and sometimes confusing for both consumers and professionals. “Natural” refers to ingredients derived from nature, while “organic” specifically means those ingredients are grown without synthetic pesticides or fertilizers. However, not all organic or natural ingredients are automatically better or safer for use in beauty products. In fact, some synthetic ingredients are carefully developed to be safer, more stable, and more effective than their natural counterparts.
At TUYO, our focus is on using the best ingredients, whether naturally derived or synthetic, to create high-performing products that are safe for both hair and scalp health. We prioritize transparency, quality, and efficacy in every product we make, so you can trust that we only use what’s truly beneficial—nothing more, nothing less.
Where Are Your Products Manufactured?
All TUYO products are proudly 100% made and sourced in the USA. From ingredient sourcing to formulation and production, we ensure that every step of our process takes place domestically. This allows us to maintain strict quality control standards, ensure ingredient transparency, and support local companies and suppliers. By keeping everything within the USA, we can confidently deliver high-quality, reliable products that meet the needs of both salons and their clients.
Who Owns the Product Formulations?
TUYO and Green Tribes Manufacturing own ALL TUYO custom product formulations without exception.
Can I Customize My Product Formulations?
With TUYO, no you cannot change the product formulations. All product formulations are set in stone, and based on the latest industry trends and technology. If you are interested in custom formulation, reach out to our Manufacturing Director, Gary Cote.
Can I Choose Different Fragrances?
Depending on the brand package you select, multiple fragrances per line can be offered.
Fragrances outside of TUYO's offerings are not available.
Why Does My Product Look Different?
TUYO uses a wide variety of naturally harvested and sourced ingredients. Because of our natural sourcing practices and small batch production model, there may be variance in color or appearance of products, but differences in appearance WILL NOT affect performance. These differences should be slight and minimal.
If you notice something that seems very off including performance, viscosity, or smell, please contact Gary Cote.
How Much Does it Cost?
To review TUYO Pricing, CLICK HERE.
Can I Name My Brand Whatever I Want?
After signing our brand waiver, yes, you have creative liberty to name your brand if you do not want to brand it with your salon.
However, TUYO and Green Tribes operate as a white label cosmetics manufacturer, specializing in salon professional products and brand creation. We provide customizable product solutions, including packaging and branding services. However, we do not assume any responsibility or liability for any intellectual property (IP) infringement, copyright violation, or trademark infringement arising from the names, branding, or product lines created by salons or third parties in association with our products. It is the sole responsibility of the salon or brand owner to ensure that their chosen product names, branding, and related materials do not infringe on any existing trademarks, copyrights, or other IP rights.
Can I Sell My Brand Through SalonInteractive?
No, brands created with TUYO are not integrated with SalonInteractive. However, if they choose, salons can set up their own e-commerce platforms to sell online to their clients through another platform of their choosing.
How Do I Place An Order?
Start by meeting with your Evolve DSC or Schedule a Virtual Consultation with our Director, Gary Cote
Can I Sample Products?
Yes! Once you have selected fragrance(s), you will receive a sample of your fragrance in Luxury Shampoo and Conditioner. If you wish to sample all products you have selected for your range, with the fragrance(s) you've chosen accordingly, you can purchase a sample kit for $75.